Overview
This policy explains how FastTrack Insurance Exam Prep handles information when you create an account and use the study platform.
Account and study information
We collect your email address to authenticate your account through a secure passwordless sign-in link. We store your selected state and exam track, module and lesson completion, practice history, readiness-exam results, missed-question review data, flashcard status, study plans, and related activity so your progress can be restored across devices.
Information stored on your device
The platform also uses browser storage to support the active study experience and offline continuity. After sign-in, applicable study progress is synchronized with your account. Clearing browser data may remove the device copy but does not automatically delete the account copy.
Information you choose to send
If you report a question or contact us, your email application may create a message containing your comments and relevant question details. The message is sent only after you review and send it. We may retain correspondence as reasonably necessary to respond, improve content, maintain records, and protect the platform.
Technical information
Our hosting, authentication, database, and security providers may process limited technical information necessary to deliver and protect the service, such as IP address, browser type, device information, request timestamps, and diagnostic or security logs.
How information is used
- To authenticate candidates and maintain accounts.
- To save, synchronize, and personalize study progress.
- To display readiness results and recommended next steps.
- To respond to questions and investigate reported content.
- To improve accuracy, reliability, security, and user experience.
- To comply with legal obligations and prevent misuse.
Service providers and sharing
We do not sell personal information. Supabase processes authentication and progress data on our behalf, and our hosting provider processes information needed to deliver the website. Information may also be disclosed when required by law, to protect rights and safety, or in connection with a business transfer.
Cookies and authentication storage
Essential browser storage is used to maintain your signed-in session, preferences, and progress. Disabling or clearing it may sign you out or temporarily remove the device copy of your progress.
Data security and retention
Reasonable safeguards include passwordless authentication and database row-level security designed to restrict candidates to their own progress. No online service can guarantee absolute security. Account and study data may be retained while your account remains active and as reasonably necessary for security, legal, and operational purposes.
Children’s privacy
FastTrack Insurance Exam Prep is intended for insurance licensing candidates and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Your choices
You may sign out, clear local browser data, stop using the platform, or contact us to request access to or deletion of your account information, subject to applicable legal requirements. Privacy rights may vary by location.
Policy updates
We may update this policy as the platform or its practices change. The effective date above identifies the current version.
Contact
Privacy questions or account-data requests may be sent to fasttrackld1@gmail.com.